customer service

If you have a comment or complaint about our products and/or services, we will be happy to help you find a suitable solution so that everyone can be satisfied!

We will answer your question or complaint within 24 hours after receipt. If more time is needed, we will inform you of this in a timely manner.

As of 15 February 2016, consumers in the EU can also file complaints via the European Commission's ODR platform. This ODR platform can be found at ( http://ec.europa.eu/odr .) If the complaint is not yet being processed elsewhere, you are free to file the complaint via the European Union platform.